PRIVACY
Privacy Policy
Effective Date: 11 August 2026
This Privacy Policy applies to all Facebook Instant Games and game-related services operated by ONEWAVE PTE. LTD. (“we”, “us”, or “our”). This policy explains how we collect, use, store, disclose and protect personal data of end users who access and play our games via the Meta/Facebook platform.
Our company is incorporated in Singapore. We strictly comply with the Personal Data Protection Act 2012 (PDPA) of Singapore. For users located in the European Economic Area (“EEA”) and the United Kingdom, we also comply with the General Data Protection Regulation (GDPR).
Registered Company Address: 60 PAYA LEBAR ROAD, #04-16, PAYA LEBAR SQUARE, SINGAPORE 409051
Contact Email: support@onewave.games
1. Information We Collect
When you launch our Instant Game through your Facebook account, we may receive limited information shared by Meta:
- Game-scoped unique player ID
- Public profile information you authorize Facebook to share (first name, profile picture, public region and language settings)
- Game session data, gameplay progress, scores, in-game behavior and interaction records
- Anonymous technical data including device type, system version, browser information, crash logs and performance data for service optimization
We do not actively collect sensitive personal data such as phone number, residential address, identity documents or payment information from users.
2. How We Use Your Information
All collected data is used only for legitimate business purposes related to game operation:
- Provide, maintain and optimize our Instant Game services
- Save user game progress and in-game data
- Fix technical bugs, stabilize game operation and improve user experience
- Conduct anonymous data statistics and product iteration
- Prevent cheating, abnormal access and abusive behaviors
- Respond to user consultation and support requests
- Fulfill legal and platform compliance obligations
We will never sell your personal data for commercial marketing purposes without explicit user consent.
3. Data Sharing & Disclosure
We only share your personal data in the following scenarios:
- Trusted third-party service providers who support game operation, cloud hosting, data analysis, anti-cheat and technical maintenance. All service providers are bound by strict data protection agreements.
- Required by Singapore laws, court orders or official regulatory requirements
- With your voluntary and explicit consent
Your data may be transmitted and processed outside Singapore (including the United States and European countries). We adopt standard technical and contractual safeguards to ensure cross-border data protection complies with PDPA and GDPR requirements.
4. Data Retention
We retain personal user data only for the period necessary to complete the purposes stated in this policy. When the data is no longer required for operation or compliance, we will securely delete or anonymize the data.
We may retain anonymous aggregated statistical data indefinitely for product analysis and industry research.
5. User Rights
5.1 Rights for Singapore Users (PDPA)
You have the right to access, correct and request deletion of your personal game data, and withdraw your data processing consent in accordance with PDPA.
5.2 Rights for EEA/UK Users (GDPR)
You additionally have the right of data portability, restriction of processing and objection. You may lodge a complaint with your local data protection authority if you believe our data processing violates relevant regulations.
5.3 How to Exercise Your Rights
Please submit your data request via our official business email. We will verify your identity and respond within the legally required timeframe.
You may also manage game app permissions directly through your Meta/Facebook account’s official permission management function.
6. Third-Party Platform Statement
Our game is deployed on the Meta (Facebook) platform. Your use of Meta services is subject to Meta’s official privacy policy. We are not responsible for Meta’s independent data collection and processing rules.
7. Children’s Privacy
We do not intentionally collect personal data from children under 13 years old. If you discover that we have obtained child personal information without parental consent, please contact us immediately, and we will delete the relevant data completely.
8. Data Security
We implement reasonable technical and organizational measures to protect user personal data from unauthorized access, disclosure, tampering and loss. However, no internet data transmission system can guarantee absolute security.
9. Policy Updates
We may update this Privacy Policy irregularly to adapt to business adjustments and legal updates. The updated policy will be published on our official website with the latest effective date. Continued use of the game after updates constitutes acceptance of the new policy.
10. Contact Information
Company: ONEWAVE PTE. LTD.
Registered Address: 60 PAYA LEBAR ROAD, #04-16, PAYA LEBAR SQUARE, SINGAPORE 409051
Contact Email: privacy@onewave.games
Data Protection Officer: Authorized Representative of ONEWAVE PTE. LTD.
© 2026 ONEWAVE PTE. LTD. All Rights Reserved.