PRIVACY

Privacy Policy

Effective Date: 11 August 2026

This Privacy Policy applies to all games and game-related services operated by ONEWAVE PTE. LTD. (“we”, “us”, or “our”), including Facebook Instant Games accessed through Meta/Facebook and games distributed through Google Play or the Apple App Store. This policy explains how we collect, use, store, disclose and protect personal data of end users who access and play these games or use related services.

Our company is incorporated in Singapore. We strictly comply with the Personal Data Protection Act 2012 (PDPA) of Singapore. For users located in the European Economic Area (“EEA”) and the United Kingdom, we also comply with the General Data Protection Regulation (GDPR).

Registered Company Address: 60 PAYA LEBAR ROAD, #04-16, PAYA LEBAR SQUARE, SINGAPORE 409051
Contact Email: privacy@onewave.games

1. Information We Collect

Depending on the game, platform, features you use and permissions you grant, we may collect information through gameplay or receive limited information from Meta/Facebook, Google Play/Google services or Apple App Store/Apple services. The categories below apply only where the relevant game or service actually collects or receives them:

  • Game-scoped unique player ID, where provided by the relevant game or platform
  • For Facebook Instant Games, public profile information you authorize Facebook to share (first name, profile picture, public region and language settings), where made available by Meta
  • For games distributed through Google Play or the Apple App Store, any information received from Google or Apple depends on the services actually integrated into that game, the features you use and the applicable permissions or consent. Downloading a game from a store does not, by itself, give us access to your Google or Apple account profile or payment details.
  • Game session data, gameplay progress, scores, in-game behavior and interaction records
  • Technical data including device type, system version, browser information where applicable, crash logs and performance data for service optimization, anonymized where applicable. Technical data that identifies or can be linked to an individual is treated as personal data.

We do not actively collect sensitive personal data such as phone number, residential address, identity documents or payment information from users.

2. How We Use Your Information

All collected data is used only for legitimate business purposes related to game operation:

  • Provide, maintain and optimize our games and game-related services
  • Save user game progress and in-game data
  • Fix technical bugs, stabilize game operation and improve user experience
  • Conduct anonymous data statistics and product iteration
  • Prevent cheating, abnormal access and abusive behaviors
  • Respond to user consultation and support requests
  • Fulfill legal and platform compliance obligations

We will never sell your personal data for commercial marketing purposes without explicit user consent.

3. Data Sharing & Disclosure

We only share your personal data in the following scenarios:

  • Trusted third-party service providers who support game operation, cloud hosting, data analysis, anti-cheat and technical maintenance. All service providers are bound by strict data protection agreements.
  • Required by Singapore laws, court orders or official regulatory requirements
  • With your voluntary and explicit consent

Your data may be transmitted and processed outside Singapore (including the United States and European countries). We adopt standard technical and contractual safeguards to ensure cross-border data protection complies with PDPA and GDPR requirements.

4. Data Retention

We retain personal user data only for the period necessary to complete the purposes stated in this policy. When the data is no longer required for operation or compliance, we will securely delete or anonymize the data.

We may retain anonymous aggregated statistical data indefinitely for product analysis and industry research.

5. User Rights

5.1 Rights for Singapore Users (PDPA)

You have the right to access, correct and request deletion of your personal game data, and withdraw your data processing consent in accordance with PDPA.

5.2 Rights for EEA/UK Users (GDPR)

You additionally have the right of data portability, restriction of processing and objection. You may lodge a complaint with your local data protection authority if you believe our data processing violates relevant regulations.

5.3 How to Exercise Your Rights

Please submit your data request via our official business email. We will verify your identity and respond within the legally required timeframe.

You may also manage relevant game permissions through your Meta/Facebook account, Google account, Apple account or device privacy settings, where available. These controls depend on the platform and services you use.

6. Third-Party Platform Statement

Games covered by this policy may be accessed through Meta/Facebook, including Facebook Instant Games, or distributed through Google Play or the Apple App Store. Related Meta, Google or Apple services may be available depending on the game and its integrated features.

Your use of Meta/Facebook, Google Play/Google services and Apple App Store/Apple services is subject to the respective provider’s privacy policy and applicable terms. Each provider is responsible for its independent collection and processing of personal data. This policy governs our own handling of personal data, including any data we receive from those providers; their independent practices are governed by their own policies.

For information about each platform’s independent practices, please refer to Meta’s Privacy Policy (https://www.facebook.com/privacy/policy/), Google’s Privacy Policy (https://policies.google.com/privacy), and Apple’s Privacy Policy (https://www.apple.com/legal/privacy/). Additional service-specific privacy notices may also apply.

7. Children’s Privacy

We do not intentionally collect personal data from children under 13 years old. If you discover that we have obtained child personal information without parental consent, please contact us immediately, and we will delete the relevant data completely.

8. Data Security

We implement reasonable technical and organizational measures to protect user personal data from unauthorized access, disclosure, tampering and loss. However, no internet data transmission system can guarantee absolute security.

9. Policy Updates

We may update this Privacy Policy irregularly to adapt to business adjustments and legal updates. The updated policy will be published on our official website with the latest effective date. Continued use of the game after updates constitutes acceptance of the new policy.

10. Contact Information

Company: ONEWAVE PTE. LTD.
Registered Address: 60 PAYA LEBAR ROAD, #04-16, PAYA LEBAR SQUARE, SINGAPORE 409051
Contact Email: privacy@onewave.games
Data Protection Officer: Authorized Representative of ONEWAVE PTE. LTD.

© 2026 ONEWAVE PTE. LTD. All Rights Reserved.